Do I need to send the products back myself if I want to return/exchange?

Created by Maisha Care, Modified on Wed, 14 Jun 2023 at 03:53 AM by Maisha Care

YES. incase you don’t like our product/s or you are not satisfied with your purchase we give you all the rights to return the products back to our warehouse within 15 days from the delivery date. In such cases we cannot initiate a return pickup for you, once you have sent the product back at our warehouse our team will inspect the quality of the received product and get back to you.

NOTE: It can take upto 5 working days for our team to get back to you once the product is delivered.

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